Job Description
Oversees POS Preparation, and Outbound Logistics to ensure compliance with 1-SLA.
Partners with the PTSS leaders to accomplish the assigned PTSS section’s QOs and KPIs timely and effectively.
Leads and trains the preparation and logistics team to ensure compliance with Tangent operational and quality standards.
Maintains accurate documentation of terminal status, shipment schedules, and delivery confirmations.
Provide troubleshooting and escalate operational or technical issues related to POS terminal handling as needed.
Monitor team performance and implement process improvements to enhance efficiency and accuracy.
Ensure compliance with company policies and data security protocols related to POS devices.
Collaborate with courier services and internal departments to ensure timely and secure transportation.
Provides periodic PTSS reports.
Requirements
Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or related field.
With at least 2 years of leadership experience as a Team Leader/Supervisor in the related field.
Ability to lead/supervise a large number of team members.
Adequate analytical skills with the ability to identify relevant data to make data-driven recommendations and/or decisions.
Detail-oriented with strong problem-solving abilities.
Excellent communication and interpersonal skills to collaborate effectively with diverse teams.
Preferably can start immediately
Amenable to work onsite in Ortigas, Pasig City.